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Got it Occasionally our panel of insurers may request documents from you for validation purposes.
They will request proof that you are a resident of the address you have disclosed; acceptable documents include a recent utility bill in your name or a bank statement.
In the event a payment doesnt clear we will provide you with a period of 7 days to pay your instalment online or over the phone via our Customer Service department.
If the payment isnt made within 7 days you will be given a further 14 days to contact us on 03 to discuss your payment options but you will be unable to pay online.